- Fill out the online setup form and submit it to us
electronically.
- Call us at 770-449-4787 and ask any customer service specialist
to help you.
- E-mail us at customerservice@mintonjones.com .
- Ask your Sales Representative to get you set up. If you don't
know who your sales representative is call 770-449-4787 and ask a
customer service specialist.
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| HOW DO I...Set up a new account with Minton-Jones? |
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| HOW DO I...Receive my login information? |
- After your information is received, we make every effort to
email
your login information the same day. If you have an urgent need,
please let us know and we will expedite the process.
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HOW DO I...Login to begin ordering? |
- Go to our website at
www.mintonjones.com
- Enter your Minton-Jones account number or other previously
assigned USERID. (If you don't know your account number or
USERID, call Customer Service (770) 449-4787 or toll free
(888)817-7907.
- Enter your PASSWORD. Initially your billing zip code is
your password or you may have been assigned a different password.
After you have logged in, you may change your password to one of
your choosing.
- If you forget your login information, you can click on the
FORGOT MY PASSWORD link and if your e-mail address is on file
with us the information will be e-mailed to you.
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HOW DO I...Begin a new order? |
- From the ORDERING MENU, you may select from several
ordering selections. Depending on how your account is setup you may
choose QUICK ORDER, FROM CATALOG, FROM CONTRACT, FROM HISTORY,
FROM PROMOTIONS or FROM FAVORITES.
- From Quick Order: Enter the item number you wish to
order, press enter and the item will be displayed. Enter the
quantity and click the ADD ITEMS TO ORDER.
- From the other functions you enter your quantity in the box and
click the ADD ITEMS TO ORDER.
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HOW DO I...Save an order for later processing? |
- With your current order open on the screen, click the SAVE
link. The order will be saved and a reference number will be
assigned to it.
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HOW DO I...Open a saved order and add to it?
- From the ORDERING MENU, click the SAVED ORDERS
link. Select your order number from the list and click it. Your
order will open and you can begin adding items to it using the above
ordering methods.
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HOW DO I...Change or delete items from my order?
- From the ORDERING MENU, select CHANGE. Additions,
deletions and changes can be made from this screen.
- To add items, select one of the ordering methods from above and
proceed as previously instructed.
- To delete items, put a check mark in the delete check box. Click
the SAVE CHANGES button.
- To change the order quantity, just change the number you wish to
order and click the SAVE CHANGES button.
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HOW DO I...Cancel my order?
- Prior to submitting your order you can cancel by going to the
ORDERING MENU and selecting CANCEL. You must confirm the
cancellation by pressing the CLICK TO CANCEL THE ORDER
button. Warning! This cannot be undone!
A saved order can be cancelled by selecting SAVED ORDERS and
entering a check in the delete check box.
Warning! This cannot be undone!
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HOW DO I...Complete/Submit my order?
- From the ORDERING MENU
select SUBMIT. You must confirm the submission by clicking
the SAVE CHANGES AND SUBMIT ORDER button.
YOUR ORDER WILL NOT BE PLACED UNTIL THIS FINAL
CONFIRMATION IS COMPLETED.
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HOW DO I...Receive an E-Mail
Notification?
- You can receive e-mail notifications when
we receive your order and also when we ship your order. Go to the
ACCOUNT INFO menu and select NOTIFICATIONS and fill in
the appropriate boxes. Click the SUBMIT button.
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HOW DO I...View and/or print my Invoices
and Statement?
- From the ACCOUNT INFO menu you can
view or print specific invoices or your complete statement by
clicking the STATEMENT link. When your statement displays
select a specific invoice number. The invoice will display and you
can print.
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HOW DO I...Logout?
- From the MISCELLANEOUS menu, select
the LOGOUT link and you will be logged out of the system.
YOU WILL BE LOGGED OUT OF THE SYSTEM
AUTOMATICALLY AFTER 20 MINUTES OF NO KEYBOARD OR MOUSE ACTIVITY!
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HOW DO I...Approve Orders? |
- From the Main Menu select the APPROVALS link
and then click the Approve Orders selection. From the
SELECT AN ORDER TO MODIFY page you will see a chart or table
that lists the orders for you to approve or decline if there are
any.
- On the right side of the chart are the APPROVE and
DECLINE check boxes. If you do not wish to view the order then
place a check mark in the appropriate box and click the CLICK
HERE TO APPROVE OR DECLINE button. If you checked the
approve box the order will be processed into our system. If you
checked the decline box the order will be returned to the originator
of the order.
- If you wish to look at the order then simply click the order
number on the left side of the chart under the heading ORDER ID.
It will be blue and underlined. The order will open on your screen .
You can then make any changes required including adding or changing
PO numbers, adding or deleting items, adding comments, changing
quantities, etc. If you do make changes to the order click the
SAVE CHANGES button before you leave the screen. You will be
returned to the APPROVE ORDERS screen. Mark the appropriate
box and click the CLICK HERE TO APPROVE OR DECLINE button.
- If you wish to delete/cancel the order without sending it back
to the originator, you will need to open the order to your screen.
Go to the ORDERING MENU and select CANCEL and then
follow instructions on screen.
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